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Cancellation / Booking
Cancellation Policy
Our deposits and tickets are NON-REFUNDABLE. But we know things come up. If you need to cancel, the money you paid will be credited to your account with us to use during that same year. You can apply the $$ to ANY event or farm activity with Darling Donkey. So, you will never lose your money with us as long as you re-book in the same calendar year.
Minimum Requirements
Sadly, we are a small business and retain the right to cancel events in the event that not enough people sign up for the class, event, or camp. We also retain the right to cancel events if the weather is bad and we are unable to give customers a proper experience. Or, if our animals are sick or injured, or any other reason, we may need cancel. If we have to cancel, we will give the option to our clients to reschedule your event to a different day/time within the same season. Cancelling is our last priority, but there may be times it has to be done. Thank you for your understanding.
Booking/Spots Limited
We encourage you to book for events early, or as soon as you are able. This helps us better plan and organize, giving you the best experience with us. We take pride in working on EVERY little detail, and the more we can be prepared and make sure every detail is met for each person, the more fun you will have. So please book early.